Long story short, after loading my phone with a diff launcher and some apps the phone got caught in this loop where it would show the original background for a second or two and screen go blank then come on again and blank, even after a restart and a factory reset, weird. Support told me it would have to be re-flashed and to send it in, repair center is in Grapevine, TX BTW.
I had 3 options to fix
1. Return to repair center for re-flashing - I choose this
2. Do an adv. exchange with B&H in which I may get a new or refurb phone, no new phones for a few weeks I was told
3. Buyers remorse, return back to B&H within 30 days, get new phone, again 3 week wait
I sold my Zenfone 2 on swappa the first weekend I had new phone so with no phone @ all I decided on OPTION 1 also to make sure that my phone is still new to me and not a refurb. Off to a rocky start with first ZTE, ugh
I had 3 options to fix
1. Return to repair center for re-flashing - I choose this
2. Do an adv. exchange with B&H in which I may get a new or refurb phone, no new phones for a few weeks I was told
3. Buyers remorse, return back to B&H within 30 days, get new phone, again 3 week wait
I sold my Zenfone 2 on swappa the first weekend I had new phone so with no phone @ all I decided on OPTION 1 also to make sure that my phone is still new to me and not a refurb. Off to a rocky start with first ZTE, ugh
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